Security
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JOB DESCRIPTION POSITION: Security
DEPARTMENT: Front of House
The Park Hotel Dungarvan is currently recruiting for a security officer , 3- 4 nights per week to join our team. Excellent rates of pay.
OBJECTIVES:
To ensure that all guests receive a warm, memorable and personalised welcome to The Park Hotel, setting the scene for their stay and ensure that guest needs are anticipated and that any requests are actioned.
Complete administrative tasks accurately and within given deadlines.
Be responsible for the security of the hotel and its guests overnight and to set meeting and private dining rooms to agreed standard and to guests’ specification.
MAIN RESPONSIBILITIES:
Ensure that the service offered by all team members is personal and memorable. That guest needs are anticipated and requests followed up.
Handle, follow up and communicate any comments or complaints. Pass on to relevant HODs or Managers if unable to handle.
Be familiar with and promote hotel facilities and attractions.
Be fully conversant with handling of reservation enquiries. Be aware of all current offers.
Ensure all access to the hotel is secure as required by hotel policy and procedure.
Perform any related security duties as required overnight.
Complete all incident reports and distribute to relevant departments.
Set up rooms for meetings and private dining to the hotel standard, meeting guest requirements as outlined
As a team, ensure that guest areas and offices are clean and tidy at all times.
In conjunction with the Head of Accommodation, clean public area carpets on a regular basis, with additional cleaning as and when required.
Check in late arrivals and check out early departures in line with hotel procedures.
Ensure that wake up calls are made promptly.
Take room service orders, prepare the food and drinks and deliver to guests.
Provide service in the Bar after the late shift team members have finished their shift and handle all cashing up in line with SOP's.
Benefits:
Employee discount in Flynn Hotels
Food allowance
On-site parking
Flexible working hours
On-site parking
Employee development programme
Job Types: Full-time, Part-time, Permanent